Contractor Connection recently recognized SERVPRO of Rockville-Olney and its sister franchises SERVPRO of Laurel, SERVPRO of Greenbelt NE/Beltsville E and SERVPRO of Silver Spring North with its “Top Performer Award.” The award is provided each year to network performance leaders based on overall excellence measured by overall POMS scores, estimate upload TIP, customer service scores, professionalism in communication, and cooperation.
The POMS score (Performance Objective Monitoring System) is reflective of performance and communication efficiency, accuracy of estimates, and timeliness of job completion.
We strive for excellence in everything we do, to Be The Best! Thank you Contractor Connection!